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AURORA, Colo. — A woman accomplished out to the FOX31 Denver Botheration Solvers, claiming she was bamboozled by Conn’s HomePlus afterwards spending $4,000 on a new bed set.

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The eight-piece bedchamber set was purchased in February. Immediately after, Charlotte Badger said she noticed it had cracks.

“This is the additional chiffonier I’ve had back I got it and it’s cracking,” Badger said. “When they aboriginal brought it out, the drawer wouldn’t close. So they replaced that one.

Not alone did they alter the drawer, but Badger said they replaced several added pieces, several times. But Badger said Conn’s replaced them with added absurd or damaged parts.

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“They’ve aloof been giving me the run around,” Badger said.

Fed up with the connected absurd replacements, Badger said abundant is enough. She said she asked Conn’s if she could get a absolutely altered set. New style, new everything.

But she claims she was told no and that she could alone get a backup of the set she purchased. Badger said she was alike accommodating to absorb more, but the acknowledgment was still no.

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That’s back the Botheration Solvers got involved. We alleged Conn’s accumulated appointment and questioned a agent about the absurd appliance and its customer service. Moments later, Badger accustomed a call.

“She said, ‘Ms. Badger, I’m apologetic you’ve been advised like this. We’ll let you go in and barter it out,’” she said.

The aggregation agreed to let Badger get a absolutely new set and it also threw in a few added pieces, chargeless of charge.

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For its part, Conn’s responded with a aftereffect admonition to all of its customers.

“Conn’s recommends barter anxiously analysis articles aloft commitment and promptly acquaintance us in the case of any problems,” a agent said in a statement.

In attention to Badger’s issue, Conn’s said it tried to “come to an accordant band-aid until this week.” Badger disagreed with that acknowledgment and said she was afraid up on by a Conn’s abundance administrator in the action of aggravating to acquisition a solution.

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Regardless, she’s blessed now that her botheration has been solved.

If you accept an affair for the FOX31 Denver Botheration Solvers, email ProblemSolvers@KDVR.com.

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